We accept orders online, through email at firstname.lastname@example.org or you may call our main number at (845)426-3500 if you have any questions or would like to speak to one of our linen specialists.
Once we receive a linen rental order request, we will review it for inventory availability, pricing and event accuracy. Please make sure all contact information is accurate including delivery information, event dates and product descriptions. Shipping costs are additional to rental prices and are quoted in round trip delivery unless otherwise requested. Estimated shipping costs may be requested in advance.
After review of the order, we will send out an e-signature contract for you to review as well. Upon receiving the contract back with payment information, the linens will be reserved in our rental system.
All in stock inventory rental order quantities may be decreased up till 10% with at leastseven business days before the order’s arrival (need) date. Custom orders or ones that we need to manufacture inventory are considered final upon ordering and may not be decreased or canceled. Please note once you reserve your linens, we are securing this inventory for your event and possibly turning away other potential orders.
We often do have capabilities of sourcing additional fabric and manufacturing additional linens to our inventory. Our linen specialist will contact you if this is option is need and if this affects any prices quoted.
All linen rental orders are sent either FedEx or UPS ground unless expedited service is requested or need. We also deliver and pickup table linens in the Tri State NY/NJ/CT area. Any order shipped would be scheduled to arrive at least 48hrs before your event date (listed as need date on contracts) to allow extra shipping time if needed.
Orders over a minimum (currently $200) will receive return duffle bags (and return labels if shipped FedEx/UPS). Customers are responsible for scheduling a return pick up service by calling 1(800)GOFEDEX or UPS.com and all linen orders must be shipped back the next business day from an event to avoid late charges. It is requested, that all linens be dry and shaken clean to avoid mildew or damages. Please include your rental contract number on any returns as well.
Yes! We sell table linens, fabric as well as cut and sew custom linens at our manufacturing facility. We also can source new fabric for event, if you can’t find what you need in our current inventory. Please send any inquiries to email@example.com and we will do our best to accommodate your event needs.
How do I know what size linens I need for my tables?
You will need to measure the diameter (for round tables) or width/length of any rectangle square tables. Standard height for a sit down table is 30” but could be 42” if risers or bar stools are used for seating. Once you get your table measurements, please reference our table linen link click here to verify the table sizing needed.